FDA 483 - Southwest Airlines Co. - January 07, 2026

An FDA inspection of Southwest Airlines Co. in East Boston, MA, an airline conveyance company, revealed significant sanitation and training deficiencies. Observations included mold-like growth in ice machines, improper storage of an ice scoop, and a lack of documented food hygiene and safety training for employees. Two of the three observations were repeats from a previous inspection, indicating persistent issues.