Reporting to the National Supply Disruption Response (NSDR)

AI Summary

This guidance outlines the operations of the National Supply Disruption Response (NSDR), a coordinated UK-wide service managed by the Department of Health and Social Care (DHSC). While the document is not an inspection report for a specific company and thus contains no violation dates or specific site findings, it establishes the regulatory framework for medical supply management. Medicine suppliers are reminded of their statutory duty to notify the DHSC of any anticipated supply shortages or product discontinuations via the dedicated DaSH reporting portal. The NSDR serves as a single point of contact for healthcare providers, manufacturers, and wholesalers to mitigate supply gaps that could impact patient care. Required actions for industry stakeholders include utilizing established business-as-usual channels before escalating issues, notifying the NSDR early via the dedicated mailbox for potential disruptions, and registering for the Express Freight Service for 24-hour global logistics support if critical disruptions occur. The NSDR aims to provide a four-hour response during business hours and offers ongoing case management to resolve supply issues across the national health system.