Make a payment to the MHRA

AI Summary

The UK Medicines and Healthcare products Regulatory Agency (MHRA) provides instructions for settling invoices related to its regulatory services. This guidance applies to all companies interacting with the agency, excluding those specifically utilizing the Device Online Registration System. Governed by the Fees Regulations, the agency requires immediate payment upon the receipt of an invoice. Failure to comply with these payment terms can lead to significant consequences, including the accrual of penalty fees, the suspension of existing licenses or authorizations, and legal proceedings for debt recovery. Payments must be made via the secure GOV.UK online portal using credit or debit cards or through electronic bank transfers; the MHRA no longer accepts cheques or postal documentation. Required actions for applicants include quoting specific invoice and customer numbers on all transactions and ensuring that internal Purchase Orders are submitted before invoicing to avoid delays. The guidance emphasizes that internal administrative processes cannot justify withholding payment. Specific contact channels are provided for various departments, including Clinical Trials and Inspections, to address disputes or account queries. To ensure compliance, businesses must send electronic remittance advice to the designated MHRA email address once transfers are completed.