Demetri's Coffee Service – FDA Warning Letter, Jul 19, 2017

On July 17-19, 2017, the FDA inspected Demetri’s Coffee Service, a ready-to-eat food manufacturing facility in Chattanooga, Tennessee. The inspection revealed serious violations of Current Good Manufacturing Practice (cGMP) requirements (21 CFR Part 110), causing food products to be adulterated under Section 402(a)(4) of the Federal Food, Drug, and Cosmetic Act.

Key violations include: 1. **Temperature Control:** Failure to hold perishable foods at temperatures preventing rapid microbial growth; e.g., shelled eggs, biscuit dough, cheese, and gravy stored at 60.4°F. 2. **Handwashing:** Employees changed gloves without washing hands, touched non-food contact surfaces, left and returned to the production area without washing hands, and touched their face then food without washing/changing gloves. 3. **Pest Control:** Live flies observed on ready-to-eat food and food-contact surfaces; live and dead cockroaches found in production and prep areas. 4. **Employee Hygiene/Clothing:** An employee making sandwiches placed a croissant top back on the sandwich after it fell onto their shirt (no apron). Employees lacked adequate hair/beard restraints. 5. **Facility Maintenance:** Floors had filth/debris. Holes in ceilings (10x5 inches, 3x2 feet with 2-inch hole) were